Frequently Asked Questions

Please read our FAQ before sending us a message.

When are new products added?

New products are added every other week. You can stay updated to new products by looking at the front page under the “New Products” slider.

How are your prices so low?

We’re able to save expenses in branding, packaging, and distribution since we ship all orders directly from the manufacturer to our customers. This means that we can pass on these savings to the consumer through our low product prices.

How long will delivery take?

Shipping usually takes 9 – 18 days. It all depends on the proximity of the manufacturer’s location. A tracking number will be provided with every order so you can know exactly where your order is.

How secure is shopping in the Online Shop? Is my data protected?

All payments are processed through PayPal, which is the most secure online payment gateway on the internet.

You can also pay with credit card through Paypal.

What exactly happens after ordering?

After your order, you’ll get an invoice through email confirming your order details.

You’ll receive another email with tracking information as soon as your order is shipped. This is usually about a day or so after your initial order.

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